WindowsXP Remote AssistanceRemote Assistance allows another user either on a local network or over the Internet, to connect to your computer and assume control of its functioning.The basics are detailed below. |
Enabling Remote Assistance |
|
| 1. | Before you can request that someone control your computer, you need to enable Remote Assistance. |
| 2. | Right click on the My Computer icon |
| 3. | Select Properties |
| 4. | Click on the Remote tab |
| 5. | Check Allow Remote Assistance invitations to be sent from this computer |
|
|
|
| 6. | Click on the Advanced tab |
| 7. | Check Allow this computer to be controlled remotely |
|
|
|
Starting a Remote Assistance Request |
|
|---|---|
| 1. | Make sure both computers are connected to the Internet or LAN. |
| 2. | From the Desktop, press the F1 key to initiate the basic Help menu |
| 3. | On the right hand side, under Ask
for assistance, click on Invite a friend to connect to your computer with Remote Assistance |
 |
|
| 4. | Click on Invite someone to help you |
|
|
|
| 5. | Select the method for contacting the remote computer. Typically this would be through e-mail. Enter in their e-mail address and click on Invite this person. |
|
|
|
| 6. | Enter in any message you want to appear in the e-mail and click on the Continue button. |
|
|
|
| 7. | Enter in the number of hours you want your computer to be available for assistance and whether or not you want a password. |
|
|
|
